A-Z guidance from a dedicated team

Our commitments to you: technical and professional guidance

Feeling confident and supported changes everything!

• You get guidance from a consultant who specialises in YOUR profession, from defining your needs to setting up Asterio.
• You’re guided from A to Z, with preparatory documentation to ensure the configuration suits your needs, activities, teams and future development.
• You get training, online or in situ, from our team of experts with a wealth of experience in properties such as yours.
• Deployment team, Support team, Training team: you’re never short of help, from installation to daily use.

Want to know the benefit of choosing a software solution designed by a company that’s been a major player in the hospitality and restaurant PMS market for 40 years?
Reliability + trade know-how + familiarity with the challenges you face + high-performance solutions.

Support available from 7am to 10pm, 7 days a week

Precious help in solving your issues without losing any time.

We know from experience that an efficient, available and responsive support team makes all the difference for a hospitality business like yours!

Question about the booking engine? Need to configure your statistics in a specific way? A trained team of experts in your profession is available to you from 7am to 10pm.

A one-of-a-kind service for maximum peace of mind, to avoid any interruption to your property management.

Training on site and online help

A team of hotel/restaurant experts you can count on!

Depending on your needs, Asterio also offers online help pages so you and your colleagues can train yourselves independently.

Skilled training teams for deployment, configuration to suit your business, use of Asterio and your future development needs.

This is a key point for us, because you need to be immediately at ease with the software, whether it be with the marketing and sales functions, the front office or accounts management.